Privacy Policy

Privacy is our commitment

Your privacy is extremely important to us. To better protect your privacy we provide this policy statement explaining our on-line information practices and the choices you can make about the way your information is collected and used. We endeavour to make our policy statement extremely transparent, and therefore ensure it is available via the homepage and at every point where personal information is requested.

The information we gather

This notice applies to all information collected or submitted on the Sheppards of Albury website. The Sheppards of Albury system requires credit card information to complete an on-line transaction. Sheppards of Albury does not store complete credit card numbers on our server, and will only use a complete credit card number for the duration of the credit card transaction. Sheppards of Albury does however store part of your credit card number for reconciliation purposes; The last 4 digits of your credit card number are stored for this purpose, along with the transaction amount, the card holders name, and your credit card expiry date. In the case of Mastercard and Visa transactions, your credit card verification number (CCV) is stored along with your transaction for credit card verification only.

The information that may be required to complete a credit card transaction is listed below:

  • Credit Card Holders Name
  • Credit Card Type
  • Credit Card Number
  • Credit Card Verification Number
  • Credit Card Expiry Date

How the information is used

Sheppards of Albury will use the information you provide to complete the transaction, and store limited information for reconciliation purposes only. We do not share this information with outside parties except to the extent necessary to fulfill the obligations of the transaction.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us on-line in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Sheppards of Albury is committed to stringent data security. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect on-line.

Changes in Practices

Sheppards of Albury will keep this Privacy Policy current, and we will inform you of any changes that we make.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at info@sheppardsofalbury.com.au